Updating Your Pet's Record When You Move
It is important that we have your most current address and phone number in our database. If you move or change phone numbers, please call our office or send us an email and we will update the information in your pet(s) records. It is important especially if you move outside the city limits, to notify us immediately. We will then inactivate your pet(s) record and will not send you renewal notices in the future. If you move outside the limits of your current licensing jurisdiction, you must purchase a pet license in the jurisdiction in which you reside. Make sure to give the new licensing office your pet's microchip number (if applicable) for their database.
Lost, Stolen, Given Away, or Deceased Pets
If your pet becomes lost, stolen, given away, or is now deceased, please send us an email to let us know as soon as possible. We will update the pet record immediately.
Transferring Ownership of a Pet
If you relinquish ownership of your pet to someone else who resides within our licensing jurisdiction, our office will need your authorization to transfer the pet to the new owner. This can be done in person at the Animal Care Center or via mail with a handwritten letter and a copy of the driver's license of the original owner. This is also true if you recently acquired a pet that was formally licensed by the San Jose Animal Care Center.
If you are the new owner and you reside in the incorporated cities of San Jose, Cupertino, Los Gatos, Saratoga, or Milpitas, please complete an Animal License Application Form and send this completed form, the authorization of the transfer, and a check to our office or visit us in person. Licenses can not be transferred from person to person.
San Jose Animal Care Center
2750 Monterey Road, San Jose, CA 95111
Licensing Department Contact Information
Phone: (408) 794-7240
Fax: (408) 229-2323
Email: animallicensing@sanjoseca.gov |
